Privacy Policy
Introduction
Document Fetch (“we,” “our,” or “the site”) operates free browser-based tools that help people work with publicly accessible document links from supported platforms, including Scribd, Studocu, SlideShare, Academia.edu, and Issuu. This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices available to you.
We designed Document Fetch so the core tools can be used without creating an account. That means we avoid collecting identity data whenever it is not needed to operate the service. Still, like almost every website, certain technical information is processed automatically for security, reliability, and abuse prevention. This policy describes those practices in plain language so you can decide whether Document Fetch is right for you.
Who this policy applies to
This policy applies to visitors of documentfetch.com and people who use our document tools, contact form, or related pages. It does not apply to third-party platforms you may open from Document Fetch. When you leave our site to visit Scribd, Studocu, SlideShare, Academia.edu, Issuu, or another external website, that platform’s own privacy policy controls how your data is handled there.
If you are under the age where you can consent to online services in your country, you should only use Document Fetch with a parent or guardian’s guidance. We do not knowingly target children with marketing, and we do not intentionally collect personal information from children for account creation because Document Fetch does not require accounts for basic tool use.
Information we collect
Information you provide: You can use most Document Fetch tools without giving us your name, phone number, or payment details. When you paste a document URL into a tool, we receive that URL so we can validate it, check whether a publicly available processing path exists, and return a clear result. We do not ask for your passwords or login credentials for any source platform, and you should never submit those credentials to Document Fetch.
If you use the contact form, we receive the name, email address, subject, and message you choose to send. That information is used only to respond to your inquiry, handle support requests, or review copyright-related notices.
Information collected automatically: When you visit Document Fetch, our servers may collect standard technical data such as IP address, approximate request time, browser type, operating system, referring page, and the pages or API endpoints you request. We use this information to keep the site secure, diagnose errors, measure basic performance, and reduce abuse such as automated flooding of the tools. We do not use these logs to build advertising profiles about individual browsing habits across the web.
Temporary processing artifacts may be created when a tool successfully prepares a downloadable file from publicly available resources. Those files are short-lived, stored for a limited time so you can download the result, and then removed through automatic cleanup. Tokenized download links expire after a short window and are not intended as permanent public hosting.
Cookies and similar technologies
Document Fetch may use cookies or similar browser storage for essential functions, especially security features such as CSRF protection that help prevent forged requests. We also use Google Analytics to understand basic traffic and improve the site. These tools are not used to sell your personal information. You can block or delete cookies in your browser settings, but doing so may affect form submissions, analytics measurement, or other protected actions.
If we add advertising or other optional marketing scripts in the future, we will update this Privacy Policy to describe what is used, why it is used, and any choices available to you.
How we use information
We use collected information to operate and improve Document Fetch, including processing supported public document URLs, returning honest success or failure states, preventing spam and rate-limit abuse, responding to contact messages, and complying with applicable law. We may also use aggregated, non-identifying statistics—such as which tools are used most often—to decide where to invest in reliability and clarity.
We do not sell personal information. We do not rent contact-form inboxes to third parties. We do not use document URLs you submit as a signal to target you with ads. Where we must share information with infrastructure providers (for example, hosting or email delivery), we do so only as needed to run Document Fetch and under reasonable confidentiality expectations for those vendors.
Third-party platforms and external links
Document Fetch interacts with links pointing to third-party document platforms. Those platforms are independent services. Document Fetch is not affiliated with them, does not control their privacy practices, and cannot change how they store or display content. Before using a document on a source platform, review that platform’s terms and privacy policy.
If a source platform blocks automated requests, shows a challenge page, or restricts a document behind login or payment, Document Fetch will not bypass those controls. In those cases we may show a clear message and, when appropriate, a link so you can open the original page yourself. Opening the source site may cause that site to set its own cookies or collect its own data under its policy, not ours.
Data retention and security
We retain technical logs only as long as reasonably needed for security, troubleshooting, capacity planning, and legal compliance. Contact messages are retained long enough to complete the conversation and keep a record of support or copyright correspondence. Temporary download files and tokens are designed to expire quickly rather than remain indefinitely on our servers.
We take reasonable technical and organizational steps to protect Document Fetch, including HTTPS where configured, request validation, rate limiting, and careful handling of server-side errors so internal paths and stack traces are not exposed to visitors. No online service can guarantee perfect security, so please avoid submitting sensitive personal data through the contact form unless it is necessary for your request.
Your choices and rights
You can use Document Fetch’s core tools without creating an account. You can choose which URLs to submit, and you can stop using the site at any time. If you contacted us and want us to delete or correct information you sent through the form, use the Contact page and describe your request. Depending on where you live, local law may grant additional rights regarding access, deletion, or objection to certain processing. We will respond to valid requests in line with applicable requirements.
If browser-based storage or cookies are important to your privacy preferences, review your browser controls and any extensions you use. Blocking essential cookies may prevent secure form submission even though browsing informational pages may still work.
International visitors
Document Fetch may be hosted on infrastructure that processes data in one or more countries. If you access the site from another region, your information may be transferred to and processed where our servers or service providers operate. By using Document Fetch, you understand that those transfers can occur as part of providing a global web service. We aim to keep collection limited so transfers involve operational data rather than large identity profiles.
Changes to this policy
We may update this Privacy Policy when our practices, tools, hosting setup, or legal obligations change. Continued use of Document Fetch after an update means you accept the revised policy for future visits. If a change is especially significant, we may also highlight it on the homepage or contact page when practical.
Contact us about privacy
Questions about this Privacy Policy, data retention, or a privacy-related request can be sent through our Contact page. For copyright notices, use the DMCA process so we can route the request correctly.